Our purpose is to guarantee your full satisfaction. If, for any reason whatsoever, you are not satisfied with your order, you may exercise your right to return purchased products within seven (7) working days from the date on which you received them from BH Fashion Studio S.r.l.s. Returned items must be shipped back to BH Fashion Studio S.r.l.s. within seven (7) working days from the date the package was delivered to you. Returns must be in as new condition with tags attached unless faulty. If you want to return your items, please first contact us via e-mail.
If in any circumstance you pay for return shipping BeatingHearts.eu will not reimburse postage costs. Size exchange requests are subject to availability of stock. Should your size request be unavailable a refund will be provided. Any items returned outside of this period (unless faulty) or items returned damaged or soiled (unless faulty) will be the responsibility of the customer to retrieve. BeatingHearts.eu will not pay to return these items to you. Some International payments or refunds may be processed in your local currency and your bank may charge conversion fees for these transactions. These rates and fees are out of our control and we accept no responsibility for any loss caused as a result.